Lumi Case Study
Turning Scattered Calls IntoContinuous Connection
Lumi was developed as an exploration project focused on how AI might support more meaningful connection for aging populations.
Team
Qiqi Zhao, full-stack maker
Qinwen Feng, industrial designer
Role
AI System Designer, Interface Designer, Coder, Tester
Recognition
UX Design Award
MUSE Design Award
Indigo Design Award
Stage
MVP
Staying Connected Matters Now More Than Ever
For many older adults, joyful conversations are overshadowed by the fear of forgetting, falling behind, or losing the thread between calls. Families feel the impact too. The numbers reveal a growing population experiencing this challenge.
56 million
older adults live in the U.S., a number that will double by 2060.
40%
of adults over 65 report memory challenges that impact confidence in social interactions.
47%
of older adults live more than 200 miles away from their closest family members.
Connection that lasts
A Call Can Become the Beginning of Ongoing Care.
Lumi captures meaningful moments during conversations and brings them back later as soft prompts for small follow-up actions. A memory from a call becomes a photo sent, an update shared, or a gentle reason to reconnect.
A hybrid communication system for families and older adults, with a phone app and voice-interactive dock that make hearing easier and control more intuitive.
An accessible app with voice interaction, clear guidance, simple sharing, and reminders that are easy to set up and follow.
Quietly preparing the next call in the background, so connection feels more natural, more consistent.
Designing for aging is not only aboutaccessibility or assistance. It is also aboutpreserving confidence and social presence.
From
Lumi Team